Refund Policy

Last Updated October 01, 2023

Thank you for purchasing packages on Awux.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

The following terms are applicable for any  packages that You purchased with Us.


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Interpretation and Definitions


For the purposes of this Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Awux, Sri Lanka.

Orders mean a request by You to purchase Pakages from Us.

Service refers to the Website.

Website refers to Awux, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days with giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You purchased Package.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By visiting this page on our website "Contact Us".

We will refund You no later than 14 days from the day on which We receive the your message. We will use the same means of payment as You used for the Order, and You have to bear the transaction fee of the currency you use‍.

Contact Us

If you have any questions about these Refund Policy, You can contact us through the "Contact Us" page.